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Symbio Direct | Clean Switch | Risk Free Trial

Access 3 Months of Premium Hospitality Cleaning Chemicals For FREE

The Clean Switch offer provides a risk FREE trial of our premium cleaning chemicals to hospitality venues looking to change their cleaning chemicals supplier. Making the switch can be daunting, as you don’t want to end up back where you are; unhappy about the service, quality of the goods, and technical support. This three-month FREE trial provides you with the opportunity to test and try our range of premium cleaning chemicals for FREE.

Start your 3 month FREE Trial

What's on offer

3 Months Of FREE Cleaning Chemicals

From general cleaning and sanitising to specialist cleaning chemicals for commercial kitchens. Symbio provides a wide selection of cleaning chemicals specially made for the hospitality industry.

FREE Dispensers & Accessories

Including decant bottles and chemical dispensers, Symbio will provide everything you need for FREE to get started and to keep cleaning during the 3-month trial

FREE Installation & Ongoing Maintenance

Our specialised field service team will install and set up all chemicals and dispensers FREE of charge. Including the ongoing maintenance of your dishwashers and dispensers.

Access to our Chemical Training & Service Portal

Our Chemical Training and Service portal is the ultimate resource for training staff on the use of chemicals, and to arrange the servings of your chemical dispensers

Included in the RISK FREE TRIAL

Multi-Purpose Cleaner

Pick 1 from our full range of
Multi-Purpose Cleaners

Dishwashing Liquids

Pick 1 from our full range of Premium Dishwashing Liquids

Rinse Aid

Shimmer Rinse Aid

Auto Dish Cleaner

Avalanche Auto Dish Cleaner

Chat With Our Specialised Sales Team Today!

Why Symbio Direct? Because...


With a dedicated account manager, you can be sure you will receive first-class service tailed to your needs. You are never a number with us, as a family owned and operated business, we like to treat you and your business like an extension of our family. And families’ care!

SPECIALised servicing team

Your chemical dispensers will receive routine maintenance from our specialised service team to ensure smooth operation and accurate dilutions. Our service team will also descale and service dishwashers and other kitchen equipment.

Dedicated chemical training

Your dedicated account manager will also provide you and your team with one on one training on best chemical practices and dispensing. Including our online training portal CTS.

Supporting local Australian business

We are proud to be Australian-owned and manufactured.With two Brisbane-based warehouses and a recently opened warehouse in Sydney, we are well-positioned to guarantee your orders arrive safely and on time. 

Chemicals in stock ready for daily dispatch

Everything You Need in One Place with Symbio Direct. We are focused on how we can make your day a little easier, which is why we launched Symbio Direct, an online portal where you can find our top-selling range of premium cleaning solutions all at the tip of your finger.

Quality assured industry leaders

We are proudly an ISO 9001 accredited company, providing you with the confidence that we take our manufacturing, quality and improvement processed seriously to ensure you only have a trusted partner. We are committed to continuous improvement and maintaining our ISO 9001 accreditation.

Chat With Our Specialised Sales Team Today!

Frequently asked Questions

What’S the clean switch?

The Clean Switch is a 3-month risk FREE trial of our selected premium cleaning chemicals, dispensers and accessories including FREE set up and installation for hospitality venues. 

What cleaning Chemicals are provided? 

Choose from our range of Premium Multi-Purpose Cleaners and Dishwashing Liquid and also receive our Auto Dish Cleaner and Rinse Aid as part of the trial offer.

How do i make the switch?

Simply fill out the form above to register for The Clean Switch, or give our staff a call on (07) 3166 0777. After scheduling a time to meet with you to discuss your cleaning chemical requirements, our team will arrange for the installation and setup of your FREE dispensers and your first delivery.

What happens after the TRIAL ends?

At the end of the trial, your account manager will check in, ask for your feedback on the products you trialled. If you are pleased with your experience and would like to remain with Symbio, we will create an account for you on our online ordering portal, Symbio Direct.

What dispenses and accessories are included?

To enable a seamless switch to Symbio, we will deliver and install all chemical dispensers, decant bottles and accessories that are necessary. 

What if I’m not satisfied with the trial products?

In case you are dissatisfied with the results of the trial period, the service team will reinstall your current chemicals and station without any additional cost, and remove all Symbio products.

By making The Clean Switch, you’ll have access to 3 month’s FREE supply of Premium Cleaning Chemicals, including Dispensers, Accessories, Setup, Installation,
and access to our Training and Service Portal (CTS).

Full Terms and Conditions Apply.